Privacy Policy

Effective Date: 01 January 2025

1. Introduction

Steven Rich Property Management LTD is committed to protecting the privacy of landlords, tenants, and clients.

This Privacy Policy explains how personal data is collected, used, and stored in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Steven Rich Property Management LTD
Stocks Farm
Braintree
Essex
CM77 6SY
United Kingdom

Contact: Steven Rich
Email: [email protected]

3. Information We Collect

We may collect the following information:

• Name and contact details
• Email address and phone number
• Property ownership details
• Tenant referencing information
• Identification and verification documents
• Financial and payment information
• Tenancy agreements and records
• Website usage data (if applicable)

4. How We Use Your Information

Your data may be used to:

• Provide property management services
• Manage tenancy agreements and relationships
• Conduct referencing and compliance checks
• Process rent and payments
• Communicate with clients and tenants
• Comply with legal and regulatory obligations

5. Legal Basis for Processing

• Contractual necessity
• Legal obligations
• Legitimate business interests
• Consent where required

6. Data Sharing

Personal data may be shared with trusted third parties including:

• Tenant referencing agencies
• Contractors and maintenance providers
• Solicitors and legal advisors
• Financial institutions
• Government or regulatory bodies where required

We do not sell personal data.

7. Data Retention

Personal data is retained only as long as necessary to meet legal, contractual, and regulatory obligations.

8. Your Rights

Under UK GDPR you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion where legally permitted
• Restrict or object to processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Data Security

Appropriate technical and organisational measures are in place to protect personal data from unauthorised access or misuse.

10. Cookies

If a website uses cookies, they are used to improve user experience and monitor site performance. You may control cookies through your browser settings.

11. Updates

This Privacy Policy may be updated periodically. The latest version will always be available on this page.

By using our services you agree to this Privacy Policy.